Chickoiyah Miller v. Weston Educational

United States Court of Appeals
For the Eighth Circuit
___________________________

No. 14-1760
___________________________

United States of America, ex rel. Chickoiyah Miller, ex rel. Cathy Sillman

lllllllllllllllllllll Plaintiff

Chickoiyah Miller; Cathy Sillman

lllllllllllllllllllllRelators - Appellants

v.

Weston Educational, Inc., doing business as Heritage College

lllllllllllllllllllll Defendant - Appellee
____________

Appeal from United States District Court
for the Western District of Missouri - Kansas City
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Submitted: July 29, 2016
Filed: October 19, 2016
____________

Before SMITH, BENTON, and SHEPHERD, Circuit Judges.
____________

BENTON, Circuit Judge.

Chickoiyah Yehnee Miller and Cathy Lynn Sillman filed a qui tam False
Claims suit against Heritage College, alleging it fraudulently induced the Department
of Education (DOE) to provide funds by falsely promising to keep accurate student
records. Each relator also alleged retaliation under the FCA and wrongful discharge
under state law. The district court granted summary judgment to Heritage. Relators
appealed, except on Sillman’s retaliation claim. The Supreme Court vacated this
court’s earlier opinion. Weston Educ., Inc. v. United States ex rel. Miller, 136 S. Ct.
2505 (2016), vacating United States ex rel. Miller v. Weston Educ., Inc., 784 F.3d
1198 (8th Cir. 2015). Having jurisdiction under 28 U.S.C. § 1291, this court reverses
and remands the FCA claim, and affirms the employment claims.

I.

Heritage, a for-profit college, signed a Program Participation Agreement (PPA)
with the DOE to participate in programs under Title IV of the Higher Education Act
of 1965. See 20 U.S.C. §§ 1070-1099d (2012) (providing federal financial assistance
to eligible post-secondary students).1 Under the PPA, Heritage and its students
submit applications for specific federal grants, loans, or scholarships. Around 97%
of Heritage students receive Title IV aid, accounting for about 90% of gross tuition.
From 2009 to 2012, the DOE disbursed $32,817,727 to Heritage.

The PPA obligates Heritage to “establish and maintain such administrative and
fiscal procedures and records as may be necessary to ensure proper and efficient
administration of funds.” See also 20 U.S.C. § 1094(a)(3) (same language); 34
C.F.R. § 668.14(b)(4) (same language). This includes “[d]ocumentation” of each
student’s eligibility and of any refunds due on behalf of the student. 34 C.F.R. §
668.24(c)(iii)-(iv). To be eligible for funds, a student must make “satisfactory
progress.” Id. §§ 668.32(f), 668.34. SP is measured by cumulative grade point

1
Except where otherwise noted, all citations are to Title IV statutes and
regulations in effect when Heritage signed the PPA in February 2009. Citation to the
FCA is to the current version, except where otherwise noted.

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average. See Heritage Coll., ABHES Institutional Self-Evaluation Report 72
(2007) (noting student must attain 70% GPA by end of program to make SP).
Refunds to the DOE may be due when a student withdraws, depending on how much
of a program the student completed. See 34 C.F.R. § 668.22(e) (noting no refund
required if student completes 60% or more of program). Withdrawal is determined
by the “last date of academic attendance.” Id. § 668.22(b)(1).

Relators, both former Heritage employees, claim that Heritage altered grade
and attendance records from 2006 to 2012 to ensure students made SP and to avoid
refunds, thereby maximizing Title IV funds. Miller saw an administrator increase
student grades without instructor knowledge or consent, erasing the grades in a paper
grade book and replacing them. She identifies a number of her own students—from
before and after the signing of the PPA—whose transcripts reflect higher grades than
she awarded. She saw administrators alter attendance records to mark absent students
as present. At meetings in 2009 and 2010, Miller heard administrators discuss
keeping students at Heritage long enough to get all Title IV funds possible. Two
other program managers testified that administrators ordered them to go through
instructor grade books and change failing grades to passing. Other Heritage
employees and instructors witnessed or participated in altering grade and attendance
records, before and after the signing of the PPA. For the purpose of summary
judgment, Heritage does not dispute it altered records.

In December 2010, Relators complained to Heritage about this and other
alleged misconduct. Heritage fired Sillman on December 27, 2010, citing poor job
performance and interpersonal skills. Miller quit on January 7, 2011, claiming that
she had been excluded from meetings, removed as program manager, refused a
previously-offered employment position, docked Saturday pay, and threatened with
termination.

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 Relators filed a qui tam FCA action, alleging numerous theories of FCA
liability. The federal government declined to intervene. Relators added claims for
retaliation under the FCA and wrongful discharge under Missouri law. The court
granted summary judgment to Heritage on all claims. Relators appeal on one theory
of FCA liability, fraudulent inducement. They also appeal the judgments on wrongful
discharge and Miller’s retaliation claim.

II.

Relators claim that Heritage committed fraudulent inducement by signing the
PPA without intending to maintain “records as may be necessary to ensure proper and
efficient administration of funds.” The district court held Heritage did not promise
to keep perfect records and any promise was not material to the disbursement of
funds. This court reviews de novo a grant of summary judgment. Torgerson v. City
of Rochester, 643 F.3d 1031, 1042 (8th Cir. 2011) (en banc). Summary judgment is
proper when “there is no genuine dispute as to any material fact and the movant is
entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). A court “must view
the evidence in the light most favorable to the opposing party” and draw “reasonable
inferences” in favor of that party. Tolan v. Cotton, 134 S. Ct. 1861, 1866, 1868
(2014) (per curiam) (internal quotation marks omitted).

The FCA makes liable anyone who “knowingly makes, uses, or causes to be
made or used, a false record or statement material to a false or fraudulent claim.” 31
U.S.C. § 3729(a)(1)(B). Under fraudulent inducement, FCA liability attaches to
“each claim submitted to the government under a contract so long as the original
contract was obtained through false statements or fraudulent conduct.” In re Baycol
Prods. Litig., 732 F.3d 869, 876 (8th Cir. 2013), citing United States ex rel. Marcus
v. Hess, 317 U.S. 537, 543-44, 552 (1943) (finding contractors liable under FCA for
all claims submitted under government contract obtained by collusive bidding).

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Accord United States v. United Techs. Corp., 626 F.3d 313, 320 (6th Cir. 2011)
(“False statements underlying multi-year contracts generate a stream of related
invoices and cause the government to pay all of the invoices related to the contract.”);
United States ex rel. Longhi v. United States, 575 F.3d 458, 468 (5th Cir. 2009)
(“[A]lthough the Defendants’ subsequent claims for payment made under the contract
were not literally false, [because] they derived from the original fraudulent
misrepresentation, they, too, became actionable false claims.” (second alteration in
original) (internal quotation marks omitted)); United States ex rel. Hendow v. Univ.
of Phoenix, 461 F.3d 1166, 1173 (9th Cir. 2006) (“[L]iability will attach to each
claim submitted to the government under a contract, when the contract . . . was
originally obtained through false statements or fraudulent conduct.”); United States
ex rel. Main v. Oakland City Univ., 426 F.3d 914, 916 (7th Cir. 2005) (“If a false
statement is integral to a causal chain leading to payment, it is irrelevant how the
federal bureaucracy has apportioned the statements among layers of paperwork.”);
Harrison v. Westinghouse Savannah River Co., 176 F.3d 776, 788 (4th Cir. 1999)
(stating “any time a false statement is made in a transaction involving a call on the
U.S. fisc, False Claims Act liability may attach” even if “the claims that were
submitted were not in and of themselves false”). See also United States v.
Neifert-White Co., 390 U.S. 228, 232 (1968) (noting FCA “was intended to reach all
types of fraud, without qualification, that might result in financial loss to the
Government”).

Fraudulent inducement requires a plaintiff to show: (1) the defendant made a
“false record or statement”; (2) the defendant knew the statement was false; (3) the
statement was material; and (4) the defendant made a “claim” for the government to
pay money or forfeit money due. See Baycol, 732 F.3d at 875-76 (“[A] claim alleging
fraud in the inducement of a government contract does focus on the false or
fraudulent statements which induced the government to enter into the contract at the
outset.”); United States ex rel. Vigil v. Nelnet, Inc., 639 F.3d 791, 796, 799 (8th Cir.

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2011) (requiring materiality). At issue is whether Heritage made a knowingly false
statement, and whether it was material.

A.

Relators claim that Heritage falsely stated it would keep accurate student
records. Heritage argues that the PPA does not require the maintenance of these
specific grading and attendance records.

For a statement to be knowingly false, a person must have “actual knowledge
of the information,” or act in “deliberate ignorance” or “reckless disregard” of the
truth or falsity of the information. 31 U.S.C. § 3729(b). “Innocent mistakes and
negligence are not offenses under the Act. In short, the claim must be a lie.” United
States ex rel. Onnen v. Sioux Falls Indep. Sch. Dist. No. 49-5, 688 F.3d 410, 413 n.2
(8th Cir. 2012). A defendant’s “reasonable interpretation of any ambiguity inherent
in the regulations belies the scienter necessary to establish a claim of fraud.” United
States ex rel. Ketroser v. Mayo Found., 729 F.3d 825, 832 (8th Cir. 2013).

By executing the PPA, Heritage represented it would “establish and maintain
such administrative and fiscal procedures and records as may be necessary to ensure
proper and efficient administration of funds.” To demonstrate this promise was false,
it is not enough to show that Heritage did not comply with the PPA; Relators must
show that Heritage, when signing the PPA, knew accurate grade and attendance
records were required, and that Heritage intended not to maintain those records. See
Main, 426 F.3d at 917 (“[I]f the University knew about the rule and told the [DOE]
that it would comply, while planning to do otherwise, it is exposed to penalties under
the False Claims Act.”).

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 Relators point to the following evidence of Heritage’s pre-PPA knowledge and
intent. First, they note that Heritage’s own policy states, “It is vitally important that
the school maintain accurate student records. We are responsible to the state, the
accrediting agency, the U.S. Department of Education . . . . Student records must be
accurate and complete. We must be able to create and keep records of all student’s
enrollment activities, academic achievement, and financial activities.” Heritage Coll.
Heritage Inst., Student Records Operation Manual 3 (2007). They further note that
Heritage knew it must keep “[d]ocumentation” of student eligibility and refunds, see
34 C.F.R. § 668.24(c)(iii)-(iv), to which grade and attendance records are necessary.
Relators emphasize a federal regulation providing, “Falsification of any document
received from a student or pertaining to a student’s eligibility for assistance under”
Title IV is an example of fraud that “cause[s] misuse and the likely loss of Title IV,
HEA program funds.” § 668.83(c)(2)(iii)(A). While this regulation addresses when
DOE can take emergency action, a reasonable jury could find it shows Heritage’s
understanding of what records are “necessary to ensure proper and efficient
administration of funds.”2

Second, Relators highlight a pattern of record falsification. The district court
found, “Relators have presented evidence of numerous instances where Heritage
administrators changed a student’s failing grade to a passing grade without the
instructor’s knowledge and consent or instructed a teacher to change a failing grade
to a passing grade.” It also found, “Relators have submitted evidence of numerous
instances where students were awarded attendance hours when they apparently did

2
Relators argue falsification of records is inconsistent with Heritage’s fiduciary
duty to administer Title IV funds with “the highest standard of care and diligence.”
34 C.F.R. § 668.82. However, Relators fail to argue how Heritage’s knowledge of
this general duty shows Heritage’s pre-PPA knowledge and intent for the types of
alterations made here. Relators also point to several statements of fact that were
uncontroverted on summary judgment. These statements reflect Heritage’s current
litigation position and do not reveal Heritage’s pre-PPA knowledge or policies.
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not physically attend class.” For example, two instructors at Heritage before the
PPA’s execution, Rebecca Boom and Leanne Smith, testified that administrators
ordered some students’ grades changed from failing to passing. Boom also testified
she gave, under orders from Heritage administrators, at least 25 to 30 students
attendance when they did not fulfill the requirements. She saw another administrator
do the same. The director of education in early 2006, Allison Bilbrey, said that there
was a pattern of Heritage employees falsifying grades and attendance records
(including the last date of attendance). Student Danielle L. Kimball declared that her
attendance record reflects false hours throughout 2008 and 2009. Student Lonnie T.
Black swore that his transcript has passing grades for multiple classes that he failed,
and that he was often given attendance for days he was not in class. Miller declared
Heritage regularly altered records, and highlights 9 pre-PPA students whose grades
were increased without her knowledge and 7 whose attendance records were altered
multiple times. She testified that in 2008 and 2009 she saw more than 50 instances
of administrators adding attendance for absent students by writing on the roster
before it was electronically recorded. Heritage admitted that altered attendance
resulted in some students remaining in school when they should have been withdrawn
and a refund calculated.

Relators also call attention to records falsified in 2009 to 2012, after the PPA
was signed. Miller witnessed Heritage’s new director of education erase the grades
of an entire class from the instructor’s paper grade book, and replace them. She
identifies several other students whose grade or attendance records were altered.
Program manager Shana Hopke recalled multiple meetings where Heritage
administrators told all program managers to go through instructor grade books and
change failing grades to passing. Hopke changed several students’ grades by erasing
and replacing them in the paper book, and saw an administrator, multiple times, do
the same. She also testified that hundreds of attendance records were falsified.
Program manager Tesse Graham resigned because twice she was ordered to go
through instructor grade books and increase grades below 70%. Instructors Linda

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Glover, Mindy Hattey, Rena Keller, and Territa Smith, as well as administrator Jenny
Caruso, stated that administrators awarded attendance when a student was not in class
and did not complete work in makeup time. Glover identified several students whose
grades were increased without her knowledge, and Territa Smith said an administrator
routinely asked her to increase grades from failing to passing (which she did a couple
of times). Relators argue that the pre- and post-PPA pattern of altered records
indicates Heritage intended to manipulate Title IV funding. Heritage denies this
intent, but offers no other reason for changing the records.

Third, Relators point to evidence that Heritage aimed to maximize its Title IV
funding. One instructor testified that, between September 2007 and September 2009,
Heritage administrators “made it clear in a couple of staff meetings that basically they
were receiving funds from the federal government for every butt that was in the seat
and it was very important that we keep butts in the seat.” Another instructor swore
that administrators explicitly linked student attendance and financial aid, and that
retention efforts (including daily calls from multiple Heritage employees) were geared
toward getting a student through 60% of the program so the student would not lose
financial aid. (No refunds to DOE are required if a student completes 60% of the
program.) In 2009 and 2010, Miller heard administrators discuss “the importance of
retaining students as long as possible in order to receive the maximum amount of
federal student loan funds” and that “the goal was to keep students long enough to
grab the entire amount of tuition paid for by their federal student loan funds.”

Based on this evidence, a reasonable jury could find that Heritage knew it had
to keep accurate grade and attendance records and intended not to do so. True, that
none of the identified altered records impacted Title IV disbursements or refunds
undermines Relators’ evidence of intent. So does the fact that most of Relators’
examples of altered records come after the signing of the PPA. But at summary
judgment this court examines whether there is a genuine issue of material fact; it does
not weigh the evidence or decide credibility. Tolan, 134 S. Ct. at 1866. Viewed

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favorably to Relators, Heritage’s policy and its agreement to comply with certain Title
IV regulations show that it knew that accurate grade and attendance records were
necessary to administer funds; it had a pattern of altering records, both before and
after signing the PPA; and it aimed to maximize Title IV funds. See id. at 1866, 1868
(noting evidence and reasonable inferences are viewed in favor of nonmoving party).
The district court acknowledges that Relators’ evidence “gives rise to the possibility
that some of the inaccurate attendance hours were recorded in order to delay the
student’s effective withdrawal date, and thereby increase the amount of federal aid
that Heritage could retain.” There is a dispute of material fact whether, when signing
the PPA, Heritage intended to manipulate its records in order to impede the proper
administration of funds, and thus whether Heritage made a false promise to the DOE.

The district court found otherwise because “Heritage did not explicitly promise
to prohibit administrators from changing student grades or to only award grades given
by instructors. Nor did Heritage promise to maintain perfect attendance records that,
in every instance, are based on the student’s physical presence in the classroom.”
Relators cite no regulation establishing specific attendance or grading policies. But
the grade and attendance records Heritage kept are “necessary to ensure the proper
and efficient administration of funds”: They determine eligibility (and thus
disbursements) and refunds. See 34 C.F.R. §§ 668.34 (noting GPA determines SP,
which determines eligibility), 668.22(b) (setting withdrawal date as “last date of
academic attendance as determined by the institution from its attendance records”).
While not every grade or day of attendance impacts funding, the DOE cannot
determine whether funds were properly administered if records are inaccurate.
Heritage, for the purpose of this appeal, does not dispute that it falsified these records.
It does not argue that it acted in accordance with legitimate grade and attendance
policies, or only falsified records that could not impact Title IV funding. Because
there is a dispute of material fact about how Heritage understood its obligations and
whether it intended to comply with the PPA, the district court erred in granting
summary judgment.

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 B.

Heritage asserts that the falsified grade and attendance records did not cause
improper disbursement or retention of Title IV funds, and thus were not material to
government funding decisions. The district court agreed that any false statement by
Heritage about recordkeeping was not material.

A false statement or record is “material” for FCA purposes if either (1) a
reasonable person would likely attach importance to it or (2) the defendant knew or
should have known that the government would attach importance to it. See United
Health Servs., Inc. v. United States ex rel. Escobar, 136 S. Ct. 1989, 2002-03
(2016).3 “[W]hen evaluating materiality under the False Claims Act, the
Government’s decision to expressly identify a provision as a condition of payment
is relevant, but not automatically dispositive.” Id. at 2003. Under Escobar, a false
promise to comply with express conditions is material if it would affect a reasonable
government funding decision or if the defendant had reason to know it would affect
a government funding decision.

3
In May 2009, Congress amended the relevant FCA provision. Previously, a
person was liable for knowingly making a false statement “to get a false or fraudulent
claim paid or approved by the Government.” 31 U.S.C. § 3729(a)(2) (2006)
(amended 2009). Now, a person is liable for knowingly making a false statement
“material to a false or fraudulent claim.” § 3729(a)(1)(B), 123 Stat. 1617, 1621
(2009). The amended statute applies to conduct after the date of amendment, except
that § 3729(a)(1)(B) applies to claims pending on or after June 7, 2008. § 3729 note
(Effective Date of 2009 Amendment), 123 Stat. at 1625. Both versions require
materiality. See Vigil, 639 F.3d at 799. Heritage suggests that this case is governed
by the pre-amendment case law on materiality. Escobar makes clear that the FCA’s
materiality requirements are similar throughout. See Escobar, 136 S. Ct. at 2002-03
(declining to resolve whether an FCA materiality requirement was governed by
statute or common law because identical principles applied). Heritage’s
recordkeeping promise in the PPA is material under either the pre- or post-
amendment standard.
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 Heritage focuses on the link between individual falsified records and specific
Title IV disbursements or refunds. This focus conflates theories of liability, and
ignores Baycol and cases from the other circuits. As noted, fraudulent inducement
examines the false statements that induced the government to enter the
contract—liability for the specific claims for payment attaches “so long as the
original contract was obtained through false statements or fraudulent conduct.”
Baycol, 732 F.3d at 875-76 (rejecting that plaintiff must tie “allegations of
[defendant’s] fraud to specific fraudulent claims for payment,” and attaching liability
to every claim submitted under fraudulently induced contract). Accord United Techs.
Corp., 626 F.3d at 320; Longhi, 575 F.3d at 468; Hendow, 461 F.3d at 1173; Main,
426 F.3d at 916; Harrison, 176 F.3d at 788. Materiality depends on whether
Heritage’s promise to maintain accurate grade and attendance records influenced the
government’s decision to enter into its relationship with Heritage.

Construing the evidence most favorably to Relators, Heritage’s promise
influenced the government’s decision. The government expressly conditioned
Heritage’s participation in Title IV on compliance with the recordkeeping
requirement. While conditioning is not “automatically dispositive” of materiality, it
is “relevant” to materiality. See Escobar, 136 S. Ct. at 2003. Here, the government
imposed the condition in three ways. First, to be eligible for Title IV an institution
“shall” enter into a PPA that “shall condition the initial and continuing eligibility of
an institution to participate in a program upon compliance with” certain requirements,
including that the “institution will establish and maintain such administrative and
fiscal procedures and records as may be necessary to ensure proper and efficient
administration of funds.” 20 U.S.C. § 1094(a) (emphases added).

Second, a federal regulation specifies:

An institution may participate in any Title IV, HEA program . . . only if
the institution enters into a written program participation agreement with
the Secretary . . . . A program participation agreement conditions the
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 initial and continued participation of an eligible institution in any Title
IV, HEA program upon compliance with the provisions of this part
[including maintaining records necessary to ensure proper and efficient
administration of funds].

34 C.F.R. § 668.14(a)(1), (b)(4) (emphases added). Third, the PPA incorporates the
same recordkeeping requirement: “The execution of this Agreement by the
Institution and the Secretary is a prerequisite to the Institution’s initial or continued
participation in any Title IV, HEA Program.” (emphasis added).
In addition to this triple conditioning, the significance of the requirement and
the government’s acts show that the recordkeeping promise was material. Heritage
promised to “maintain such . . . records as may be necessary to ensure proper and
efficient administration of funds.” A reasonable person would attach importance to
a promise to do what is necessary to ensure funds go where they are supposed to go.
See Escobar, 136 S. Ct. at 2002-03, quoting Restatement (Second) of Torts § 538,
at 80. The government’s acts confirm that it cares about the promise at issue: The
DOE relies on school-maintained records to monitor regulatory compliance. See, e.g.,
LA LAN 2000 Comput. Training Ctr., U.S. Dep’t of Educ., No. 05-50-SP, 2010 WL
3514127, at *2-4 (Aug. 20, 2010); DeMarge Coll., U.S. Dep’t of Educ., No. 04-39-
SP, 2009 WL 2906470, at *4-5 (July 31, 2009). When colleges do not adhere to this
promise, there are consequences. As Relators argue (and Heritage admits for
purposes of summary judgment), the DOE sometimes terminates otherwise eligible
institutions for falsifying student attendance and grade records. The government’s
reliance on colleges’ accurate recordkeeping shows the importance of Heritage’s
initial promise to maintain accurate records. For purposes of summary judgment,
Heritage’s promise to keep accurate records was material.

To the extent Heritage asserts that its statements, even if false, did not cause
any actual harm, this is not an element of materiality. See Baycol, 732 F.3d at 877
(not requiring proof that fraudulently induced contract caused government to pay
more for pills than it would have otherwise). See also id. at 880-81 (Loken, J.,

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dissenting) (discussing when damages are warranted); United States ex rel. Feldman
v. Van Gorp, 697 F.3d 78, 87-88, 91, 93 (2d Cir. 2012) (finding false statements
material to grant renewals, and addressing government’s receipt of qualitatively
different program under damages); United Techs. Corp., 626 F.3d at 320, 322
(finding false statements material but noting government is not entitled to damages
if it received fair market value); Longhi, 575 F.3d at 472-73 (finding liability for
fraudulently induced grant even though defendant produced satisfactory product, and
awarding as damages the full amount paid). Cf. United States ex rel. Sanders v.
Am.-Amicable Life Ins. Co. of Tex., 545 F.3d 256, 259 (3d Cir. 2008) (“[A] party
can be subject to FCA liability (i.e. civil penalties) even where the government suffers
no monetary injury.”); Harrison, 176 F.3d at 785 n.7 (“[T]here is no requirement that
the government have suffered damages as a result of the fraud.”). The court erred in
ruling Heritage’s promise was not material to the government’s disbursement
decisions.

III.

Miller claims that Heritage retaliated against her in four ways: (1) exclusion
from meetings, (2) demotion, (3) docking of Saturday pay, and (4) withdrawal of an
offer for a career services position.4 The district court granted summary judgment to
Heritage, finding that Miller failed to prove it engaged in retaliatory conduct.

The FCA provides a cause of action to an employee that is “discharged,
demoted, suspended, threatened, harassed, or in any other manner discriminated
against in the terms and conditions of employment because of lawful acts done by the
employee . . . in furtherance of an [FCA] action.” 31 U.S.C. § 3730(h) (providing for

4
In her statement of facts and discussion of wrongful discharge, Miller also
asserts that she was threatened with termination. Miller does not provide any detail
of this alleged threat—for example, who made it, when it was made, and what was
said—or cite to the record.
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reinstatement, backpay, and special damages for retaliated-against employee). “[A]
plaintiff must prove that (1) the plaintiff was engaged in conduct protected by the
FCA; (2) the plaintiff’s employer knew that the plaintiff engaged in the protected
activity; (3) the employer retaliated against the plaintiff; and (4) the retaliation was
motivated solely by the plaintiff’s protected activity.” Schuhardt v. Washington
Univ., 390 F.3d 563, 566 (8th Cir. 2004).5

The district court did not err in finding that Heritage’s actions were not
retaliatory. Although one meeting was held without Miller’s knowledge, the subject
of the meeting was not part of her job and she concedes she was not excluded.
Miller’s claim that she was denied Saturday pay is speculative: It is based on a single
day when Miller cannot recall if she was paid or not. This is insufficient to support
a claim for retaliation.

Miller asserts she was demoted because she was told by two Heritage
administrators that she would no longer be a program manager and should focus on
getting her degree. Shortly after this conversation, the vice president assured Miller
that it was “not true,” there would be no change in her position, and she did not need
a degree. The district court noted that Miller was not demoted: Her salary and her
job responsibilities did not change, and no demotion was formalized or put in writing.
Miller argues that even if she was not demoted, being told that she would be is still
retaliation—presumably as a “threat[]” or “harass[ment].” Miller does not explain
why this qualifies as a threat or harassment when she was soon told she would not be

5
To establish the standard for retaliatory conduct, Miller cites a Ninth Circuit
case holding that an employer’s action is not retaliation under the FCA unless it
would be an adverse action under Title VII. See Moore v. Cal. Inst. of Tech. Jet
Propulsion Lab., 275 F.3d 838, 847-48 (9th Cir. 2002). This court has cited Title VII
case law when examining FCA retaliation. See, e.g., Townsend v. Bayer Corp., 774
F.3d 446, 457 (8th Cir. 2014), citing Torgerson, 643 F.3d at 1046. But Miller cites
no case where this court adopts the Title VII standard for FCA retaliation claims.
Miller also fails to explain how Heritage’s actions are adverse actions under Title VII.
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demoted and experienced no adverse impact (for example, no decrease in pay).
Miller argues that Heritage failed to prove her job was not taken away, but the burden
is on Miller to show retaliatory conduct. See Schuhardt, 390 F.3d at 566.

Miller also claims that Heritage offered her a new position with career services,
but withdrew the offer after she complained about fraud. Miller fails to explain, and
cites no authority, that this constitutes harassment or discrimination in the terms of
conditions of employment. Although she seems to dispute that this would have been
a lateral move, Miller argues no advantages or increase in salary for the career
services position. She asserts that without the career services position, she effectively
had no job. As discussed, however, she has not demonstrated she was removed as
program manager. The district court properly dismissed Miller’s retaliation claim
based on her failure to demonstrate retaliatory action by Heritage.

IV.

Miller and Sillman both claim that they were wrongfully discharged. Missouri
recognizes a “very narrowly drawn” public policy exception to at-will employment.
Frevert v. Ford Motor Co., 614 F.3d 466, 471 (8th Cir. 2010), quoting Margiotta v.
Christian Hosp. Ne. Nw., 315 S.W.3d 342, 346 (Mo. banc 2010). “An at-will
employee may not be terminated for refusing to perform an illegal act or reporting
wrongdoing or violations of law to superiors or third parties.” Margiotta, 315
S.W.3d at 346.

A.

Miller claims she was constructively discharged. She resigned on January 7,
2011. “Constructive discharge occurs when an employer deliberately renders an
employee’s working conditions so intolerable that the employee is forced to quit his
or her job. . . . [T]he working conditions must be such that a reasonable person would

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find them intolerable.” Wallingsford v. City of Maplewood, 287 S.W.3d 682, 686
(Mo. banc 2009) (internal quotation marks omitted), citing Gamber v. Mo. Dep’t of
Health & Senior Servs., 225 S.W.3d 470, 477 (Mo. App. 2007). Constructive
discharge “requires more than a single incident; rather, the claim requires proof of a
continuous pattern of discriminatory treatment.” Id.

A reasonable person would not find Miller’s working conditions intolerable:
She was not demoted, did not receive a reduction in salary, was not excluded from
meetings, and did not lose any job responsibilities. There is no evidence she would
have experienced these actions had she not resigned. While Miller was denied the
career services position, she does not explain why this creates objectively intolerable
working conditions. See Gamber, 225 S.W.3d at 479 (finding that informing plaintiff
of inability to transfer to another county did not render conditions intolerable). The
district court did not err in dismissing Miller’s wrongful discharge claim.

B.

Heritage terminated Sillman on December 27, 2010. Sillman claims she was
wrongfully discharged because she reported misconduct. The district court found
Sillman failed to demonstrate that the reported misconduct violated any law or clear
public policy.

To demonstrate wrongful discharge, a plaintiff “must show that he reported to
superiors or to public authorities serious misconduct that constitutes a violation of the
law and of well established and clearly mandated public policy.” Frevert, 614 F.3d
at 471, quoting Margiotta, 315 S.W.3d at 347. The reported violation must be based
on “explicit authority” such as “a constitutional provision, a statute, a regulation
based on a statute or a rule promulgated by a governmental body.” Id., quoting
Margiotta, 315 S.W.3d at 346. “[I]t must affirmatively appear from the face of the
petition that the legal provision in question involves a clear mandate of public

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policy.” Id. (internal quotation marks omitted). “A vague or general statute,
regulation, or rule cannot be successfully pled under the at-will wrongful termination
theory, because it would force the court to decide on its own what public policy
requires.” Margiotta, 315 S.W.3d at 346. See also Fleshner v. Pepose Vision Inst.,
P.C., 304 S.W.3d 81, 96 (Mo banc. 2010) (“Public policy is not to be determined by
the varying personal opinions and whims of judges or courts . . . .” (internal quotation
marks omitted)).

Sillman sent a letter to Heritage on December 16, 2010, reporting that Heritage
was failing to “return any remaining financial aid funds over to students” and failing
to “tell the students they exist.” The letter claimed that this “goes beyond innocent
mistakes and crosses the line into student loan fraud that may get someone in very
bad trouble.” (The letter reported three other purportedly unlawful practices, which
Sillman does not discuss on appeal.) The letter did not address falsification of grade
or attendance records.

Heritage argues that Sillman links the reported misconduct to legal violations
for the first time on appeal. But Sillman’s complaint cited numerous “explicit
authorit[ies].”6 Frevert, 614 F.3d at 471. On appeal, Sillman points to 34 C.F.R. §
668.14(b)(25) (2010), which provides that an institution is liable for “[i]mproperly
spent or unspent funds,” and § 668.82(a)-(b), which provides that an institution is a
fiduciary subject to “the highest standard of care and diligence.” These provisions
do not involve clear public policy: Both offer only general standards. Compare
Margiotta, 315 S.W.3d at 348 (finding regulation providing “patient has the right to
receive care in a safe setting” is too vague to support clear public policy), with Boyle
v. Vista Eyewear, Inc., 700 S.W.2d 859, 876 (Mo. App. 1985) (requiring eyeglasses

6
This court does not consider 34 C.F.R. § 685.309(g), which was not in
Sillman’s complaint or raised before the district court. See Holland v. Sam’s Club,
487 F.3d 641, 644 (8th Cir. 2007) (noting this court ordinarily does not consider
arguments raised for the first time on appeal).
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manufacturers to harden and test eyeglasses mandates clear public policy). Further,
Sillman has not shown how the reported misconduct violates these two regulations.
See Bazzi v. Tyco Healthcare Grp., 652 F.3d 943, 948 (8th Cir. 2011) (noting public
policy exception does not extend to “complaints about acts or omissions [plaintiff]
subjectively believes to be violations of the law or public policy”).

Sillman argues that there “should be no doubt that stealing student loan money
is serious misconduct that violates the law and public policy.” She points to 34
C.F.R. § 668.14(b)(1) (2010), which requires compliance with all relevant statutes
and related regulations of Title IV. It is insufficient to claim “theft” or violation of
unspecified Title IV regulations, and § 668.14(b)(1) is too vague to support clearly
mandated public policy. See Frevert, 614 F.3d at 471-72, citing Link v. K-Mart
Corp., 689 F. Supp. 982, 985 (W.D. Mo. 1988) (finding references to “theft” without
“implicat[ing]” any statute are insufficient to establish clear public policy), and
Adolphsen v. Hallmark Cards, Inc., 907 S.W.2d 333, 338 (Mo. App. 1995) (holding
violation of “federal safety regulations” without specifying which ones is
insufficient). The Dunn v. Enterprise case relied upon by Sillman does not suggest
otherwise, as the plaintiff there relied upon specific regulations detailing the form and
content of filings with the Securities and Exchange Commission. Dunn v. Enter.
Rent-A-Car Co., 170 S.W.3d 1, 8 (Mo. App. 2005) (finding Securities Act of 1933
and Securities Exchange Act of 1934 establish clearly mandated public policy). The
district court did not err in dismissing Sillman’s wrongful discharge claim.

*******

The judgment is reversed in part and affirmed in part, and the case remanded
for proceedings consistent with this opinion.
______________________________

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