COURT OF APPEALS OF VIRGINIA
Present: Chief Judge Fitzpatrick, Judges Frank and Clements
Argued at Alexandria, Virginia
JOEL R. JONES
OPINION BY
v. Record No. 0009-01-4 JUDGE ROBERT P. FRANK
MAY 14, 2002
COMMONWEALTH OF VIRGINIA
FROM THE CIRCUIT COURT OF FAIRFAX COUNTY
David T. Stitt, Judge
Daniel T. Lopez, Senior Assistant Public Defender
(Office of the Public Defender, on brief), for
appellant.
Susan M. Harris, Assistant Attorney General
(Randolph A. Beales, Attorney General,
on brief), for appellee.
Joel R. Jones (appellant) was convicted in a jury trial of
three counts of embezzlement in violation of Code § 18.2-111.
On appeal, he contends the trial court erred (1) in admitting
hearsay evidence under the "business record exception" because
the entry was not made contemporaneously with the event; and
(2) in admitting this same material because it was "unduly
prejudicial." For the reasons stated, we affirm the judgment of
the trial court.
I. BACKGROUND
Appellant worked as a delivery man for Airborne Express.
As part of his duties, appellant was responsible for the
delivery of three separate shipments of American Express
traveler's checks that were diverted and did not reach their
intended destination.
At trial, the Commonwealth, in order to trace the
traveler's checks from their point of origin through the
shipping process, called Pat Crosetti, Director of the American
Express Traveler's Check Distribution Center in Piscataway, New
Jersey. She had worked in that capacity for eight years and had
been with American Express for a total of twenty-five years.
Crosetti supervised a staff of about fifty employees who
"process[], pick[], and pack[] orders for shipments of
traveler's checks that go to banks and credit unions." Her
staff retrieves the checks from the vault, fills the order,
packages the checks into shipping cartons, and then "hand[s]
them off to Airborne [Express], who distributes them the last
leg of the journey to the physical locations."
The "order-taking unit," in Salt Lake City, is separate
from Crosetti's "order filling" unit. The order-taking unit
generates a "trust receipt," which functions as the "packaging
inventory." The trust receipt is assigned a unique number. The
trust receipts indicate the requested denominations of the
checks, the quantity of each denomination, and the specific
series of check numbers assigned to each denomination. Those
specific check numbers are not used again for any other order.
The trust receipt is sent electronically overnight to the
New Jersey facility and is downloaded and printed for
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processing. The printed trust receipt arrives at the assembly
line that same morning. The order is filled using a method
called "pick-and-pass," in which five people work together to
fill the order. With the trust receipt in hand, the first
picker stands alongside a long table and picks the $20 checks as
required by the trust receipt. The first picker then passes the
trust receipt to the next picker who selects $50 checks and then
passes the checks and the trust receipt to a third picker, who
is responsible for another denomination. A picker's "job is to
look at the [] checks" and to "marry them up with the order."
At the end of the line stands a "verifier." The verifier
will "physically pick up the checks and then they would look at
the packing slip, the trust receipt, and verify that it is, in
fact, accurate." The verifier then puts the checks into brown
boxes provided by Airborne Express. The brown boxes are placed
in a "big blue bag," marked with the ultimate destination.
The bag "stays open until we're done with the work for the
day, and then we seal up each blue bag." Each bag is sealed
with a "red bag tie" that can only be opened with a wire cutter.
Two copies of the trust receipt are placed inside the Airborne
boxes with the traveler's checks, one "for the customer to keep
for their records, and the second one [] to sign and return [to]
American Express."
Airborne assigns each American Express order a specific
"air bill number." Each blue bag also has an air bill number of
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its own. The air bill number is not printed on the trust
receipt. Like the trust receipt number, this air bill number is
a "unique number." At the end of the day, the "blue bags" are
loaded into the Airborne containers. Each container is then
sealed to avoid tampering or theft during transit.
Around 7:00 p.m. each night, Airborne dispatches a truck to
American Express. The blue bags, sealed with red tags and
packaged in Airborne containers, are loaded into the "Airborne
tractor trailer" that "go[es] in the belly of the plane." The
tractor trailer then is padlocked, and a seal is placed through
the padlock.
Three traveler's checks shipments, dated August 3, 1999,
September 1, 1999, and September 22, 1999, did not reach their
"final destination customer." Crosetti testified that American
Express had "accessed what we call the tracking on the package
to determine if someone signed," and "our research showed us
they had, in fact, signed." The August 3, 1999 package,
containing $3,350 in traveler's checks destined for the Fairfax
County Credit Union, was "signed by a name that was not an
employee with them" and was signed before the credit union's
mailroom opened.
The two September packages were destined for a branch of
Crestar Bank in Fairfax, Virginia. "T. Bell," who signed for
one of the September packages, was not an employee of the bank.
"D. Nester" signed for the other September package at the exact
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same time that Joyce Tinder signed for a different package.
Tinder, who was an employee of an unrelated business, testified
she never "sign[ed] for and receive[d] a package that was
addressed to Crestar Bank." The two September packages
contained checks worth $20,375 and $13,950, respectively.
Crosetti testified as to the contents of the three packages
from the information contained in the three relevant trust
receipts. Appellant objected to her testimony and to the
introduction of Commonwealth's exhibits 1A, 2A and 3A, 1 the trust
receipts for each of the missing shipments, on the ground that
the exhibits only show what was ordered, not what was shipped.
The objection was limited to the evidence's admissibility as
proof that the items were shipped. The trial court overruled
the objections.
A total of 1,171 of the missing American Express checks
were cashed, mostly in Baltimore, Maryland. All these check
numbers matched the numbers on the trust receipts for the three
packages.
Fairfax Police Detective John Gordon interviewed appellant.
Appellant admitted he was the driver for all three shipments
1
These exhibits were computer-generated copies of the trust
receipts. American Express ships both hard copies to the
customer. The customer retains one copy and mails the other
back to American Express, acknowledging receipt. However,
American Express never received the hard copies from these
shipments. Appellant does not question the use of these
computer-generated copies. See Lee v. Commonwealth, 28 Va. App.
571, 577, 507 S.E.2d 629, 632 (1998).
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from American Express, but "stated that he had made all those
deliveries as he was supposed to." He denied taking any of the
packages.
II. ANALYSIS
A. Business Record Exception 2
Appellant argues on appeal that the trust receipts were not
made contemporaneously with the events which they describe;
therefore, he contends the trial court should have sustained his
hearsay objection to the introduction of the trust receipts.
"The admissibility of evidence is within the broad
discretion of the trial court, and a ruling will not be
disturbed on appeal in the absence of an abuse of discretion."
Blain v. Commonwealth, 7 Va. App. 10, 16, 371 S.E.2d 838, 842
(1988). "On factual issues relating to the admissibility of
evidence, the burden of persuasion is proof by a preponderance
of the evidence." Rabeiro v. Commonwealth, 10 Va. App. 61,
64-65, 389 S.E.2d 731, 733 (1990). The party seeking to have
hearsay declarations admitted "'must clearly show'" that the
evidence falls within an exception to the rule excluding
hearsay. Doe v. Thomas, 227 Va. 466, 472, 318 S.E.2d 382, 386
(1984) (quoting Skillern & Sons, Inc. v. Rosen, 359 S.W.2d 298,
2
Our analysis assumes, without deciding, the trust receipts
were hearsay when offered to prove the traveler's checks were
shipped. The Commonwealth in brief and at oral argument
conceded that point.
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301 (Tex. 1962)). See also Atlantic Coast Realty Co. v.
Robertson's Ex'r, 135 Va. 247, 254, 116 S.E. 476, 478 (1923).
The trial court admitted the trust receipts under the
business records exception to the general rule excluding hearsay
evidence. Virginia has adopted this exception, which "allows
introduction 'into evidence of verified regular [business]
entries without requiring proof from the original observers or
record keepers.'" Sparks v. Commonwealth, 24 Va. App. 279, 282,
482 S.E.2d 69, 70 (1997) (quoting Neeley v. Johnson, 215 Va.
565, 571, 211 S.E.2d 100, 106 (1975)).
The party seeking to introduce evidence under this
exception must lay a foundation before such evidence can be
admitted. As explained in Sparks:
If the records are kept in the normal course
of business and are relied upon in the
transaction of the business by the entity
for which they are kept, then they have a
certain guarantee of trustworthiness and
reliability. "Automatic" Sprinkler Corp. v.
Coley & Petersen, Inc., 219 Va. 781, 792,
250 S.E.2d 765, 773 (1979); Hooker v.
Commonwealth, 14 Va. App. 454, 456, 418
S.E.2d 343, 344 (1992). "Admission of such
evidence is conditioned, therefore, on proof
that the document comes from the proper
custodian and that it is a record kept in
the ordinary course of business made
contemporaneously with the event by persons
having the duty to keep a true record."
"Automatic" Sprinkler, 219 Va. at 793, 250
S.E.2d at 773; see also Kettler & Scott,
Inc. v. Earth Tech. Cos., 248 Va. 450, 457,
449 S.E.2d 782, 786 (1994).
Id. at 282, 482 S.E.2d at 70-71.
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Appellant does not contest that American Express relied
upon the trust receipts in the normal course of business nor
does appellant contest Ms. Crosetti's status to authenticate the
records. Appellant instead argues the documents were not
created contemporaneously with the packaging of the checks, but
instead were created before the packaging began. Therefore,
according to appellant, the trust receipts are not admissible
for the purpose of proving the checks were in the missing
packages.
To determine the scope of "contemporaneous" in a "shopbook
rule" context, we must look to the rationale for this exception.
Generally, "the principal rationale underlying the hearsay rule
[is the questionable] . . . reliability" of such evidence. King
v. Commonwealth, 18 Va. App. 57, 59, 441 S.E.2d 704, 705 (1994).
Therefore, any exception to this rule must be based on a finding
that the hearsay is reliable.
The trustworthiness or reliability of the
[business] records is guaranteed by the
regularity of their preparation and the fact
that the records are relied upon in the
transaction of business by the person or
entities for which they are kept. See
Laughlin, Business Entries and the Like, 46
Iowa L. Rev. 276, 276-77, 298 (1961).
"Automatic" Sprinkler, 219 Va. at 793, 250 S.E.2d at 773. See
also Lee v. Commonwealth, 28 Va. App. 571, 576, 507 S.E.2d 629,
632 (1998) ("Business records are admitted as an exception to
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the hearsay rule because they have a guarantee of
trustworthiness and reliability.").
"Contemporaneous" is defined as "existing or occurring
during the same time." Webster's Third New International
Dictionary 491 (1993). However, we do not look at
contemporaneousness in the abstract. As this Court has said in
a similar context, "[i]n each case, whether the exception
applies is dependent upon the particular circumstances." Jones
v. Commonwealth, 11 Va. App. 75, 87, 396 S.E.2d 844, 851 (1990)
(discussing "contemporaneity" as an element of the spontaneous
declaration exception).
In Simpson v. Commonwealth, 227 Va. 557, 566-67, 318 S.E.2d
386, 392 (1984), the Supreme Court approved the admissibility of
taxi meter recordings under the business records exception to
prove the amount of money a robbery/murder victim had in his
possession at the time of the crime. A bookkeeper testified "to
contemporaneous recordings of the meter readings . . . taken in
the ordinary course of business at the beginning and at the end
of the day of the crime." Id. The Supreme Court found these
entries were "contemporaneously made" and admissible as
circumstantial evidence of the amount of money in the victim's
possession at the time of the robbery. Id. at 567, 318 S.E.2d
at 392.
Contemporaneousness is an indicia of reliability. "The
contemporaneity requirement . . . avoids the problem of memory
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recall associated with the lapse of time, thus making
cross-examination and third party verification regarding the
event and declaration feasible." Jones, 11 Va. App. at 86-87,
396 S.E.2d at 850. See also Foley v. Commonwealth, 8 Va. App.
149, 161-62, 379 S.E.2d 915, 922 ("'"The requirement of
contemporaneousness, or near contemporaneousness, reduces the
chance of premeditated prevarication or loss of memory."'"
(quoting Booth v. State, 306 Md. 303, 323, 508 A.2d 976, 980
(1986) (quoting D. Binder, Hearsay Handbook 89 (2d ed. 1983,
Cum. Supp. 1985)))), aff'd on other grounds en banc, 9 Va. App.
175, 384 S.E.2d 813 (1989). Thus, while in Simpson the length
of time between the initial meter reading and the final reading
after the taxi was recovered by the police was unknown, the
trustworthiness of the data was clear.
Here, the trust receipts were employed to fill orders and
the "verifier" used the trust receipts to insure the orders were
accurately filled, packaged, and shipped. The receipts were
offered into evidence to prove the checks were in fact shipped.
The reliability and trustworthiness of the trust receipts were
insured by the fact that the employees who filled the orders and
the "verifier" who checked the shipment contemporaneously relied
upon the trust receipts. The fact that the trust receipts were
generated perhaps as much as a day prior to their use in the
filling and shipping of the orders does not diminish the
trustworthiness of the entries as proof of the shipments'
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contents. In the context of this case, it is irrelevant whether
the trust receipts accurately reflected the order, i.e., whether
the information recited in the trust receipts correctly listed
the orders from the financial institutions. The only issue is
whether the items shipped were in fact the items listed in the
trust receipts. The receipts were offered to prove that the
listed checks were packaged and shipped pursuant to those trust
receipts. 3 Given Crosetti's testimony, these records are
reliable evidence and were properly admitted by the trial court.
B. Undue Prejudice
Appellant also argues the trust receipts should have been
excluded as they were "unduly prejudicial." However, the cases
he cites refer to issues of relevance or sufficiency that are
not before this Court. 4
The trust receipts were relevant to this case. The
testimony proved these documents contained information about the
packaging and shipping of the stolen traveler's checks.
3
We do not suggest that a twenty-four-hour delay in the
creation of a business document always meets the contemporaneous
requirement. The facts of the individual case control. See
Simpson, 227 Va. at 567, 318 S.E.2d at 392.
4
Appellant may be arguing that the "error" was not harmless
when the trial court allowed the evidence to come in under the
business record exception. See generally Lavinder v.
Commonwealth, 12 Va. App. 1003, 407 S.E.2d 910 (1991) (en banc)
(discussing the harmless error test in the context of a trial
court's error in allowing the jury to consider inadmissible
evidence). As we find no error, a harmless error analysis is
not necessary here.
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Crosetti testified regarding the regular business practices
followed by American Express to prepare the checks for shipping
using the trust receipts and for verification of receipt of
those shipments. Lawrence Drayton testified regarding the
procedures used by Airborne Express to deliver the shipments.
Appellant told the police he "delivered" the shipments
containing the checks to the credit union and the bank.
However, other testimony proved those deliveries were not made.
The trust receipts were no more "unduly prejudicial" than
any evidence presented by the Commonwealth to prosecute a
defendant. See Lee, 28 Va. App. at 577-79, 507 S.E.2d at
632-33. The evidence was admissible under Virginia's rules of
evidence, and, therefore, the trial court did not unduly
prejudice appellant by allowing the jury to consider the trust
receipts.
For the reasons stated above, we affirm appellant's
convictions.
Affirmed.
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