United States Court of Appeals
For the First Circuit
No. 06-1563, No. 06-1564
WORLDNET TELECOMMUNICATIONS, INC.,
Plaintiff, Appellee,
v.
PUERTO RICO TELEPHONE COMPANY; TELECOMMUNICATIONS
REGULATORY BOARD OF PUERTO RICO; MIGUEL REYES-DÁVILA,
in his official capacity as member; VICENTE AGUIRRE-ITURRINO,
in his official capacity as member; NIXYVETTE SANTINI-HERNÁNDEZ,
in her official capacity as member,
Defendants, Appellants.
____________________
No. 06-1565, No. 06-1566
PUERTO RICO TELEPHONE COMPANY,
Plaintiff, Appellant/Cross-Appellee,
v.
TELECOMMUNICATIONS REGULATORY BOARD OF PUERTO RICO;
MIGUEL REYES-DÁVILA, in his official capacity as member;
VICENTE AGUIRRE ITURRINO, in his official capacity as member;
NIXYVETTE SANTINI-HERNÁNDEZ, in her official capacity as member,
Defendants, Appellees/Cross-Appellants.
APPEALS FROM THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF PUERTO RICO
[Hon. José Antonio Fusté, U.S. District Judge]
____________________
Before
Boudin, Chief Judge,
Lipez, Circuit Judge,
and Shadur,* Senior District Judge.
___________________
Joshua S. Turner with whom John E. Barry, John W. Kuzin, Wiley
Rein & Fielding LLP, Ricardo L. Ortiz-Colón, Luis A. Oliver and
Fiddler, González & Rodríguez, P.S.C. were on brief for Puerto Rico
Telephone Company.
Robert F. Reklaitis with whom Leslie Paul Machado was on
consolidated brief for Telecommunications Regulatory Board of Puerto
Rico and Its Individual Members on liquidated damages issue.
Robert F. Reklaitis with whom Leslie Paul Machado was on
consolidated brief for Telecommunications Regulatory Board of Puerto
Rico and Its Individual Members on performance standards issue.
R. Bruce Beckner with whom Fleischman and Walsh, L.L.P., Frank
A. Rullán and GrayRobinson, P.A. were on consolidated brief for
WorldNet Communications, Inc.
May 11, 2007
*
Of the Northern District of Illinois, sitting by designation.
BOUDIN, Chief Judge. Seeking to spur competition in the
telecommunications industry, Congress a decade ago passed the
Telecommunications Act of 1996 ("the Act").1 The Act not only
permitted competitors to operate their own local exchange networks
in competition with the local telephone company, 47 U.S.C.
§ 253(a), (d) (2000), but also obliged the local incumbent to
assist new entrants in several respects, id. § 251(b)-(c).
Pertinently, section 251 places on incumbent carriers a duty to
provide competitors the ability to
interconnect[] with the [incumbent] carrier's
network-- (A) for the transmission and routing
of telephone exchange service and exchange
access; (B) at any technically feasible point
within the carrier's network; (C) that is at
least equal in quality to that provided by the
local exchange carrier to itself or to any
subsidiary, affiliate, or any other party to
which the carrier provides interconnection;
and (D) on rates, terms, and conditions that
are just, reasonable, and
nondiscriminatory . . . .
47 U.S.C. § 251(c)(2).
Interconnection allows customers of the competitor to
"place calls to, and to receive calls from, customers on the
incumbent's network." Huber et al., Federal Telecommunications Law
54 (2d ed. 1999). Incumbent carriers must negotiate
1
The Act, Pub. L. No. 104-104, 110 Stat. 56 (1996) (codified
in various portions of 47 U.S.C.), amends Title II of the
Communications Act of 1934, under which interstate common carrier
telephone service had long been regulated; intrastate service
regulation had been left to state commissions.
-3-
interconnection terms with competitors in good faith (e.g.,
facilities, timing), 47 U.S.C. § 251(c)(1), and if negotiations
fail, either party "may petition a State commission to arbitrate
any open issues." Id. § 252(b)(1).
WorldNet Telecommunications, Inc. ("WorldNet"), sought to
enter the Puerto Rico market in competition with the local
incumbent, the Puerto Rico Telephone Company ("PRT"). The local
regulatory authority in Puerto Rico is the Telecommunications
Regulatory Board of Puerto Rico ("the Board"). In 2003, after the
requisite period of negotiation, WorldNet petitioned the Board for
arbitration to resolve 355 issues relating to an interconnection
agreement it sought with PRT.
These issues included the performance standards to which
PRT would be held--for example, the time within which PRT must
enter WorldNet service orders or make line repairs for it--and a
liquidated damages schedule requested by WorldNet to back up the
standards. The Board appointed an arbitrator, who held a three-day
hearing and issued an order adopting (among other things)
WorldNet's proposed performance standards as well as its proposed
liquidated damages schedule for non-performance.
The parties amended their interconnection agreement to
match the arbitrator's order and, as required by the statute, 47
U.S.C. § 252(e)(1), submitted the agreement to the Board for
approval. Before the Board, PRT challenged the terms imposed by
-4-
the arbitrator, including the performance standards and the
liquidated damages amounts. The Board ultimately upheld the
standards but modified the arbitrator's order to allow PRT to ramp-
up its performance more slowly over the duration of the three-year
agreement: after an implementation period of six months during
which the performance standards would not be in effect, PRT would
have to maintain compliance for successive 10 month periods at an
85 percent level, then 90 percent and then 95 percent.2
As for liquidated damages, the Board said that the
amounts endorsed by the arbitrator were unreasonable because they
were intended to punish PRT, not to compensate WorldNet for actual
damages. Finding that the record lacked evidence as to WorldNet's
predicted actual damages from PRT's failure to comply with the
various performance standards, the Board set aside the liquidated
damages remedy in its entirety. It concluded that other means,
such as the Board's power to fine PRT for breaches, provided PRT
with a sufficient incentive to perform.
PRT and WorldNet each sought federal district court
review, 47 U.S.C. § 252(e)(6): PRT alleged that the Board's
performance standards impermissibly required PRT to provide
WorldNet with better service than it provided to its own customers;
2
The arbitrator had not provided for an implementation period,
and had required 85 percent compliance for the first nine months,
95 percent compliance for the next nine months, and 100 percent
compliance for the remaining eighteen months of a three-year
agreement.
-5-
and WorldNet challenged the Board's rejection of its liquidated
damages proposal. The district court (adopting the magistrate
judge's recommendation) affirmed the Board as to the performance
standards, but remanded the liquidated damages issue for further
consideration by the Board.
PRT now seeks review of the Board's performance standards
ruling, and PRT and the Board both seek review on the liquidated
damages issue. In light of the district court's remand to the
Board for further proceedings, we face at the outset the question
whether the district court's action constitutes a "final decision"-
-a jurisdictional requirement for us, 28 U.S.C. § 1291 (2000),
subject to various exceptions.
"Finality" is not a self-defining label but a bundle of
rules and policies, framed by judges, to implement a concept.3 The
problem is especially complicated where the district court is
itself reviewing an agency. If the district court had affirmed the
Board outright, the judgment would clearly be final; it would also
be final if the court had remanded with directions to reach a
specified result, since deferring review would serve no practical
purpose. Catlin v. United States, 324 U.S. 229, 233 (1945).
3
E.g., Cohen v. Beneficial Indus. Loan Corp., 337 U.S. 541,
546-47 (1949) (giving finality a "practical rather than a technical
construction"); Rhode Island v. EPA, 378 F.3d 19, 24-25 (1st Cir.
2004).
-6-
By contrast, where a remand by the district court leaves
the agency with latitude for action, a court of appeals will
ordinarily defer review of the remand order since the ultimate
outcome is uncertain. Global Naps, Inc. v. Mass. Dep't of
Telecomm. & Energy, 427 F.3d 34, 41 (1st Cir. 2005). But our
decisions have made prudential exceptions--pertinently, where
deferral would compromise the agency's ability to ever get
effective review of a district court remand order with which it
disagrees.4
This is not a risk if the district court tells the agency
to better explain its position or address a missed issue. But if
the remand requires the agency to take action under a legal
standard with which it disagrees, the agency may be compelled to
enter a new order and--on further judicial review--may be forced to
defend its new order as a proper application of a mandate that the
agency opposes and that it has never had an opportunity to
challenge on appeal. Global Naps, 427 F.3d at 42-43.
In this case, the district court altered the legal
template by telling the Board that it could not reject liquidated
damages solely on the basis that they exceeded WorldNet's actual
damages. This in turn sets the stage for the likely adoption of
4
Global Naps, 427 F.3d at 41-42; Colon v. Sec'y of Health &
Human Servs., 877 F.2d 148, 151 (1st Cir. 1989); Mall Props., Inc.
v. Marsh, 841 F.2d 440, 443 (1st Cir.) (per curiam), cert. denied
sub nom, 488 U.S. 848 (1988).
-7-
liquidated damages exceeding WorldNet's costs--which is just what
the agency opposes. Immediate review is justified in this case not
merely for the sake of efficiency but because the Board could
otherwise be compromised on a later appeal because its own decision
would rest on a position that it opposes.
Turning to the merits, we start with the district court's
remand on the liquidated damages issue. Where as here judicial
review is based on the agency record, we apply to the agency
ordinary review standards, accepting the district court decision
merely as it may be persuasive. Assoc. Fisheries of Me., Inc.
v. Daley, 127 F.3d 104, 109 (1st Cir. 1997).
The ordinary standards for reviewing agency decisions are
deferential (in varying degrees) as to matters of fact, policy and
application of general standards, but de novo as to questions of
law, Global Naps, Inc. v. Verizon New England, Inc., 396 F.3d 16,
23 n.8 (1st Cir.), cert. denied, 544 U.S. 1061 (2005), save that an
agency also receives deference in interpreting its own statute.
Chevron U.S.A., Inc. v. Natural Res. Def. Council, 467 U.S. 837,
843-44 (1984). Where a statute prescribes a different review
standard, it governs.
Here, a further wrinkle exists because the Board is
itself engaged in reviewing an arbitrator's decision and, under the
Act, may reject an arbitrated agreement (or part of an agreement)
only if the agreement prescribed by the arbitrator (1) does not
-8-
hold the carriers to their obligations under section 251 (primarily
interconnection obligations) or (2) fails to meet the pricing
standards of section 252(d), see 47 U.S.C. § 252(e)(2)(B)--with the
further qualification that
nothing in this section shall prohibit a State
commission from establishing or enforcing other
requirements of State law in its review of an
agreement, including requiring compliance with
intrastate telecommunications service quality
standards or requirements.
Id. § 252(e)(3).
The arbitrator's decision is thus the starting point for
the Board, and we agree with the district court that the Board has
not adequately justified its rejection of liquidated damages. But
our reasoning differs substantially from that of the magistrate
judge's recommendation adopted by the district court. The
difference in reasoning directly affects the Board's latitude on
remand.
The Board acknowledged that liquidated damages comprising
actual damages would encourage PRT to comply with performance
standards. But the liquidated damages schedule proposed by
WorldNet--figures adopted wholesale by the arbitrator--were
(WorldNet itself conceded) not limited to likely actual damages.
The Board therefore deemed the schedule adopted in the agreement to
be unreasonable and punitive.
Since WorldNet could not identify the portion that
comprised actual damages rather than what WorldNet deemed an
-9-
"incentive" element, the Board said it had before it no evidence
that would enable it to calculate actual damages. Finally, the
Board pointed to other means to assure PRT's compliance: Board
fines up to $25,000 per violation, its contempt power, and court
proceedings by WorldNet to secure equitable and damages relief for
violations of the agreement.
If we were reviewing an ordinary decision by an agency
charged with overseeing interconnection, this might well be an
adequate explanation for declining to adopt a liquidated damages
provision as an enforcement tool. Nothing in the Act mandates
liquidated damages. The burden was on WorldNet to supply evidence
for a provision it sought. A regulatory agency ordinarily has
considerable latitude in deciding how to regulate.
Under the Act, however, the Board's review of an
arbitrated agreement is constrained by section 252(e)(2) (quoted
above). This provision allows the state agency to override an
arbitrator's decision on two explicit grounds, neither of which is
applicable here. But the statute goes on in a further provision to
reserve state authority on such review to impose "other
requirements of State law" so long as not inconsistent with section
253. Id. § 252(e)(3).
The Board seemingly assumed that liquidated damages
exceeding a reasonable estimate of damages to WorldNet were
forbidden either by Puerto Rico law or by something inherent in the
-10-
concept of liquidated damages. This is suggested, although not
established, by the Board's own cryptic description of the
arbitrator's figures as designed to "punish"--which is a common
short-hand, along with "penalty," for liquidated damages in excess
of actual damages. See, e.g., Space Master Int'l, Inc. v. City of
Worcester, 940 F.2d 16, 18 (1st Cir. 1991).
It is further suggested, more explicitly, by the Board's
brief in this court. On the liquidated damages issue, it devotes
itself to case law from various jurisdictions showing that courts
regularly strike down liquidated damages provisions in commercial
contracts where the amounts are intended to exceed actual damages.
Courts have historically been opposed to penalty clauses in private
contracts and many still take this view.5
Yet the interconnection agreements are not ordinary
commercial contracts: the Act dictates their creation; they are
imposed by involuntary arbitration and agency review if the parties
cannot agree; and their aim is to secure the public benefit of
competition. Incentive payments not limited to actual damages
(e.g., civil penalties and criminal fines) are familiar devices to
achieve public ends. So courts, as a matter of federal law, have
5
See, e.g., Priebe & Sons, Inc. v. United States, 332 U.S.
407, 411 (1947) (applying general principles of contract law to a
government contract); Checkers Eight Ltd. P'ship v. Hawkins, 241
F.3d 558, 562 (7th Cir. 2001) (Illinois law); Space Master, 940
F.2d at 18 (Massachusetts law); Leasing Serv. Corp. v. Justice, 673
F.2d 70, 73 (2d Cir. 1982) (New York law).
-11-
allowed states to approve interconnection agreements imposing
liquidated damages that include incentive elements exceeding actual
compensation.6
While the law of some states may forbid such damages
provisions even in interconnection agreements, Puerto Rico courts
have been more solicitous of liquidated damages clauses than their
Anglo-American counterparts, seeming even in private contracts to
permit coercive and punitive clauses so long as they are not
excessively so. E.g., Rochester Capital Leasing Corp. v. Williams
Int'l Ltd., 103 D.P.R. 163, 1974 PR Suo. LEXIS 452, at *9 (P.R.
1974); Rodriguez Lopez v. Jimenez Aponte, 1997 PR App. LEXIS 271,
at *10-*13 (P.R. Cir.). If the Board thought that some legal rule
precluded it from adopting liquidated damages in excess of actual
costs, this was a mistake.
However, local agencies make policy on their own and
section 252(e)(3) reserves the Board's authority to "establish[]
. . . requirements of State law in its review of an agreement"
(emphasis added). And the Act, although imposing certain federal
requirements, is intended to defer to state agencies on matters
that do not compromise the achievement of federal aims.
6
Sw. Bell Tel., L.P. v. Pub. Util. Comm'n of Texas, 467 F.3d
418, 421, 425 (5th Cir. 2006); MCI Telecomms. Corp. v. Mich. Bell
Tel. Co., 79 F. Supp. 2d 768, 776 (E.D. Mich. 1999), aff'd 37 Fed.
Appx. 767 (6th Cir. 2002); US West Comms., Inc. v. Hix, 57 F. Supp.
2d 1112, 1121-22 (D. Colo. 1999); US West Comms., Inc. v. TCG Or.,
31 F. Supp. 2d 828, 837 (D. Or. 1998).
-12-
§ 252(e)(3); City of Abilene, Tex. v. FCC, 164 F.3d 49, 53 (D.C.
Cir. 1999); Aegerter v. City of Delafield, Wis., 174 F.3d 886, 887-
88 (7th Cir. 1999).
In reconciling the limitation on the Board's authority in
section 252(e)(2) with the preservation of its authority in section
252(e)(3), we treat an arbitrated agreement governed by section
252(b) as a presumptive solution: it must be accepted if consistent
with sections 251 and 252(d), unless the local agency reasonably
finds that the arbitrator's solution conflicts with state statutes,
agency rules, or considered policy determinations that the agency
would follow in matters wholly within its jurisdiction.
This is a workable solution to the inherent conflict, not
crisply addressed in the Act, between the arbitrator's authority
and that of the appointing Board. The Board has to remain free to
adopt and implement general policies; otherwise, among other
problems, different arbitrators could inflict inconsistent
interconnection agreements on different new competitors. At the
same time, the agency policies that override the arbitrator's
choice ought be ones that the Board would follow in other
situations and not just ad hoc preferences.
In this case, it is not enough that the Board, if framing
the agreement itself, would eschew incentive payments exceeding
projected actual damages. Rather, the Board must reasonably
conclude that such incentive payments are inconsistent with
-13-
regulatory policy that it would adhere to in comparable "local"
cases where the Act plays no role. It may take this position on
remand despite our own holding that neither federal nor Puerto Rico
law automatically forbids such "penalties" in this context.
Indeed, in a regulatory context, terms like "penalty" or "punitive"
are not usually decisive.
Rather, for regulators, creating special incentives for
compliance is often a permissible option. See note 6, above. And,
from a prudential standpoint, the more typical questions are
whether an extra incentive element in damages is necessary in light
of other tools for securing compliance and whether it may have
negative effects of its own, especially where the substantive
standards are untested or ambitious. In all events, these are the
kinds of considerations that expert agencies can weigh better than
courts in relation to the conditions before them.
Also, although WorldNet did not supply information
allowing the Board to calculate cost-based liquidated damages, this
information could likely be determined by further hearings at the
Board or arbitrator level. And, of course, liquidated damages can
be reasonable approximations; one reason for using them is the
difficulty of making exact calculations. Vazquez v. Eastern Air
Lines, Inc., 579 F.2d 107, 110 n.3 (1st Cir. 1978). This does not
mean that the Board has to pursue such an option; the Act does not
say what should be done if an arbitrator's award is found
-14-
inadequate in part, and the Board arguably retains a good deal of
latitude in such cases.
On remand, the Board must recognize that neither the Act
nor Puerto Rico precedent forbids incentive-based liquidated
damages; that the arbitrator's solution cannot be set aside unless
it violates general agency policy; and that the Board should not
assume an inability to use cost-based liquidated damages. If the
Board takes the position that liquidated damages may not exceed
actual damages, whether to consider further the possibility of
designing such liquidated damages is a matter for it to decide.
This brings us to the second large issue raised on
appeal, namely whether the Board has authority to impose
performance standards that require PRT to provide service to
WorldNet superior to the service it currently provides itself. The
question turns on issues of both federal and Puerto Rico law. We
begin by tracing briefly how the question arose and how the issues
were addressed by the arbitrator, by the Board and finally by the
district court.
In adopting performance standards largely as proposed by
WorldNet, the arbitrator recognized PRT's claim that it was only
obliged to provide equal treatment to WorldNet and said that PRT
could present evidence to the Board showing that individual
standards exceeded the service PRT provided to itself. The Board
decided that it was empowered to adopt performance standards
-15-
requiring PRT to provide WorldNet with service superior to the
service PRT currently provided to its own customers, and the
district court agreed.
In this court, PRT renews its claim that the Board has no
power to adopt performance standards requiring superior service,
arguing that nothing in the Act warrants such standards for
competitors and that under federal law PRT cannot be forced to
discriminate against its own customers. And, according to PRT, the
Board has no independent power under local law to require PRT to
provide superior service to WorldNet.
Starting with federal law, we agree with PRT that the Act
does not explicitly provide for the local carrier to offer superior
service to competitors, but neither does it forbid such an outcome.
Section 251(c)(2) provides that the incumbent carrier--here, PRT--
is under an obligation to provide the competitor with transmission
and routing services "at least equal in quality to that provided by
the local exchange carrier to itself" (emphasis added).
In a decision cited to us by PRT, the Eighth Circuit held
that the FCC could not rely upon the quoted language to create a
right to superior service under federal law. Iowa Utils. Bd. v.
F.C.C., 120 F.3d 753, 812-813 (8th Cir. 1997), rev'd in part on
other grounds sub nom, 525 U.S. 366 (1999). But that decision is
inapposite: in setting superior performance requirements for
-16-
service to WorldNet, the Board in this case relied upon its own
authority under local law.
The authority of the Board to adopt under local law
additional interconnection requirements not mandated by the Act is
explicitly set forth. See section 252(e)(3) (quoted above).7 As
the Seventh Circuit held, the Act sets a federally mandated floor
of equal service, and State commissions retain authority to "raise
the bar." Ind. Bell Tel. Co. v. AT & T, 362 F.3d 378, 391-93 (7th
Cir. 2004). As performance standards affect local service as well
as interstate service, this is hardly surprising.
This assumes, of course, that local law provides the
agency with power to raise the bar--an issue to which we will
return. Before doing so, we address a different claim by PRT that
other provisions of federal law bar the Board from ordering the
incumbent to provide better service to a competitor than it
provides to itself. Specifically, PRT relies upon section 253(a),
which states:
No State . . . statute or regulation, or other
. . . requirement, may prohibit or have the
effect of prohibiting the ability of any
entity to provide any interstate or intrastate
telecommunications service.
7
See also § 261(c) ("Nothing in this part precludes a State
from imposing requirements on a telecommunications carrier for
intrastate services that are necessary to further competition in
the provision of telephone exchange service or exchange access, as
long as the State's requirements are not inconsistent with this
part or the Commission's regulations to implement this part.").
-17-
PRT says that the performance standards imposed by the
Board are unattainable and are therefore within the ban of section
253(a). Of course, if the standards were really unattainable, they
could hardly be what Congress had in mind in framing the Act. PRT
says that the standards prescribed are unattainable, but its
examples are limited and our review of its evidence does not bear
out its claims. The technical detail is in an addendum to this
decision.
Where an agency requires service superior to existing
standards, uncertainty may very well exist as to whether it can be
achieved; but the carrier is in the best position to prove the
limits of its own capability and PRT has not done so here. The
Board has adopted a phase-in approach and refused thus far to adopt
automatic liquidated damages. If experience shows that the
standards cannot be achieved, PRT can ask the Board to modify them.
PRT's next argument that the superior service
requirements are inconsistent with the Act is grounded in section
251(c)(2)(D), which places a duty on incumbent carriers to provide
interconnection services "on rates, terms, and conditions that are
. . . nondiscriminatory," and section 202(a), which makes it
"unlawful for any common carrier to make any unjust or unreasonable
discrimination in . . . services."
Nothing prevents PRT from doing for its own customers
anything that it does for WorldNet under the new standards. If PRT
-18-
chooses not to give its own customers equal service, possibly it
will be liable for discriminating against them. But it has little
incentive to provide worse service to itself than it provides to
competitors and, if it does, it can hardly use this as a defense
against offering proper service to others.
PRT also argues that superior service requirements are
not "competitively neutral," in violation of section 253(b).8
Assuming without deciding that this subsection provides an
independent limitation on state and local government action,
compare TCG Detroit v. City of Dearborn, 206 F.3d 618, 624 (6th
Cir. 2000), with BellSouth Telecomms., Inc. v. Town of Palm Beach,
252 F.3d 1169, 1187-91 (11th Cir. 2001), the superior service
requirements do not violate the statute: PRT remains free to offer
its own customers the same level of service it offers WorldNet, and
so can remain competitive.
This brings us to the question whether the Board was
authorized by state law to require improved service standards. We
must begin by determining whether we have authority to consider
this question, an issue discussed by neither of the parties. The
federal courts are empowered to review a state commission's
8
Section 253(b) reads: "Nothing in this section shall affect
the ability of a State to impose, on a competitively neutral basis
. . . , requirements necessary to preserve and advance universal
service, protect the public safety and welfare, ensure the
continued quality of telecommunications services, and safeguard the
rights of consumers."
-19-
approval or rejection of an interconnection agreement under section
252(e)(6), which provides:
In any case in which a State commission
makes a determination . . . any party
aggrieved . . . may bring an action in
. . . Federal district court to determine
whether the agreement . . . meets the
requirements of section 251 of this title
and this section.
In Puerto Rico Telephone Co. v. Telecommunications
Regulatory Board of Puerto Rico, 189 F.3d 1 (1st Cir. 1999), this
court declined to review a decision of the Board on the ground that
it was not within this grant of review authority. The Board had
held that PRT violated Puerto Rico law when it failed to give
notice before imposing long-distance charges on its own customers
for calls made to customers of a competitor with which PRT had an
interconnection agreement.
Although the parties there had an interconnection
agreement, it had previously been approved. The relief granted by
the Board did not constitute enforcement of the agreement and
rested solely upon Puerto Rico law. This court held that the
Board's decision as to the charges had "an insufficient nexus" to
the interconnection agreement and was not the kind of
"determination" properly reviewed in a federal court under section
252(e)(6) of the Act. P.R. Tel. Co., 189 F.3d at 11-13.
In our own case, the Board's reading of Puerto Rico law
directly controls its approval of the interconnection agreement, so
-20-
the nexus could not be closer. The agreement itself incorporates
enhanced performance standards which are not mandated by the
federal statute, which the Board has adopted on its own authority,
and which PRT claims to be invalid under Puerto Rico law. The
validity of the agreement as to the standards thus depends on local
law.
Puerto Rico Telephone Co. also rests on the alternative
ground that federal courts have limited authority to review
determinations of state law made by state commissions. 189 F.3d at
13-14.9 But our decision explicitly left room for federal court
review in situations where the state law issue is essential for
deciding whether to approve or reject an interconnection agreement.
Id. at 15. Otherwise, the statute--which bars state courts from
reviewing a state commission's action in approving or rejecting
such an agreement, § 252(e)(4)--would leave a serious gap in the
availability of judicial review.
Although the Board's authority under local law is a legal
issue, it is customary where any doubt exists to give some
deference to the agency charged with administering the statute.
9
Accord Ill. Bell Tel. Co. v. Worldcom Techs., Inc., 179 F.3d
566, 571 (7th Cir. 1999), cert. denied, 535 U.S. 1107 (2002). But
see Mich. Bell Tel. Co. v. MCIMetro Access Transmission Svcs.,
Inc., 323 F.3d 348, 356-57 (6th Cir. 2003); Sw. Bell Tel. Co. v.
Pub. Util. Comm'n of Tex., 208 F.3d 475, 482 (5th Cir. 2000); Sw.
Bell Tel. Co. v. Brooks Fiber Comms. of Okla., Inc., 235 F.3d 493,
498 (10th Cir. 2000); US West Comms. v. MFS Intelenet, Inc., 193
F.3d 1112, 1117 (9th Cir. 1999), cert. denied, 530 U.S. 1284
(2000).
-21-
Cf. Chevron, 467 U.S. at 843. The Telecommunications Act of Puerto
Rico, P.R. Laws Ann. tit. 27, § 265 (2004) et seq. ("Law 213")
gives the Board general authority to make regulations, id.
§ 267f(a); says that it should be guided by the public interest and
"especially" to protect consumers, id. § 267f(f); and says that the
statute should be "liberally construed in order to achieve its
purposes," id. § 267i.
Although there is no express Puerto Rico statutory
provision addressed to the setting of performance standards,
neither is there any provision that prohibits them. The statute
states that
whenever any specific power or authority is
granted to the Board such specification shall
not be construed as excluding or impeding any
other power or authority otherwise conferred
on it. The Board created herein shall have,
in addition to the powers specified in this
chapter, all those additional implicit or
incidental powers that are pertinent and
necessary to put into effect and carry out,
perform and exercise all the above-mentioned
powers and to attain the purposes of this
chapter . . . .
Id. Setting performance or quality standards is routinely done in
utility regulation, and it would be peculiar if Law 213 had
withheld this authority from the Board.
PRT cites Caribe Communications v. Puerto Rico Telephone
Co., 2002 PR Sup. LEXIS 81 (P.R. 2002), holding that the Board did
not have authority to award compensatory damages in an
adjudication, but the power to award damages--unlike standard
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setting--is historically associated with judicial authority. We do
not read Caribe to establish any general rule that the Board's
powers are to be narrowly construed. See P.R. Tel. Co. v.
Regulatory Telecomms. Bd., 151 D.P.R. 269, 290 (2000).
PRT also points to section 269c(c), which states that
interconnection agreements must be made "in accordance with terms
not less favorable than those provided to the affiliates of the
local exchange service carrier." P.R. Laws Ann. tit. 27, § 269c(c)
(emphasis added). But the statute does not by its terms preclude
setting standards that exceed current service and requiring them to
be available to competitors. "Not less favorable" implies that
more favorable is an option.
There is, as PRT points out, counterpart language in
section 251(c)(2) of the Act ("at least equal in quality"); and (as
discussed above) one circuit court has construed this to prohibit
the FCC from requiring superior service for interconnection
competitors. Iowa Utils. Bd., 120 F.3d at 812-813. But the
contexts are different: the FCC was given a limited mandate as to
interconnection, but the Board is endowed with general regulatory
powers and is entitled to read its grant of authority broadly.10
10
Iowa Utils. Bd. is explained in part by the FCC's regulation
at issue, which required that incumbent carriers provide superior
service so long as technically feasible "if so requested" by
another carrier, 47 C.F.R. § 51.305 (a)(4) (1997); as the Eighth
Circuit explained, this regulation forced incumbent carriers to
"cater to every desire of every requesting carrier." Iowa Utils.
Bd., 120 F.3d at 813.
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Thus, we conclude that the Board is permitted to adopt
the superior service standards. On this issue, we affirm the
Board, while on the liquidated damages issue we remand. The two
issues could be deemed interrelated; unproved high performance
standards obviously weigh against generous liquidated damages. So
nothing in our affirmance prevents the Board from revisiting the
standards if it determines that liquidated damages should be
adopted.
WorldNet's motion to dismiss the appeals for lack of
subject matter jurisdiction is denied, and the case is remanded to
the district court with directions to remand to the Board for
further action not inconsistent with this decision. Each party
shall bear its own costs.
It is so ordered.
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ADDENDUM
In its opening brief, PRT asserts generally that "among
the dozens of superior service requirements imposed by the Board
are requirements that are indisputably unattainable." It cites to
Appendix B of its Motion on Reconsideration, but this Appendix
simply lists the performance standards that PRT alleges would
require it to provide better service to WorldNet than it currently
provides to itself. The mere fact that the standards require
superior service does not necessarily mean that they are
unattainable; and the Board and the arbitrator both credited
testimony by two WorldNet witnesses that the standards were
achievable by PRT.
Nor does PRT ever explain why the Board's ramp-up
solution is insufficient to enable its performance. PRT argued
before the Board that requiring 100 percent compliance, even in the
last third of the contract term as required by the arbitrator, was
unreasonable, and it proposed a 90 percent compliance rate. The
Board responded by lowering the maximum compliance level to 95
percent and creating a six-month implementation phase during which
the performance standards were suspended. In its briefs on appeal,
PRT never explains why, even with this adjustment, the performance
standards are still unattainable.
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In addition to its general averment that the standards
cannot be achieved, PRT also specifically lists five performance
standards as unattainable. But the Board found to the contrary,
and PRT does not explain why it erred in doing so.
First, performance standard #27 requires that PRT notify
WorldNet within three business days if it is unable to complete a
WorldNet order because the necessary facilities are unavailable.
PRT argues--supported by an affidavit from one of its employees--
that such notice cannot feasibly be provided because "a technician
must be dispatched to examine the area to determine if cables are
available and . . . in working condition."
The Board responded: "To the extent PRTC retail has
access to this information, it should be provided to WorldNet. The
performance standard is affirmed." We understand the Board to have
modified the performance standard so that PRT is obligated to
provide WorldNet within three days only with the information to
which it has access. On appeal, PRT never explains why, as
modified, this performance standard is unattainable.
Second, performance standard #54 requires PRT to
provision special service loops within 15 business days. PRT
asserts that this time-frame is unreasonable; in 2004, it took PRT
an average of 44.62 business days to provide special service DS-3
loops to its wholesale customers and 48.6 business days to its
retail customers. The Board did not credit PRT's assertion,
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finding that "[t]he ramp-up period provides PRTC with sufficient
time to improve its performance." On appeal, PRT nowhere explains
why the ramp-up period is insufficient.
Finally, performance standard #45 requires PRT to clear
a POTS trouble report within two business days; standard #46
requires PRT to clear a special service trouble report within one
business day; and standard #53 requires PRT to provision POTS loops
within ten business days. PRT never alleged that these time-frames
are unattainable; it noted only that the standards would require
much faster service than it currently provides to its own retail
customers. The Board found with respect to each standard that the
ramp-up period would give PRT sufficient time to improve its
performance, and on appeal PRT never explains why the Board is
mistaken.
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